Custom My Sneaker is a marketplace that helps connect artists from around the world, with sneakerheads who are not afraid to stand out from the crowd and be different. As of now, Custom My Sneaker is mainly for custom sneaker artists.
Currently, we only sell custom sneaker art made by our partnered artists. In the future, we hope to expand into much more!
There are lots of great benefits that come with purchasing custom sneaker art! You get a chance to wear limited edition sneakers very few people will have. You can stand out from others with your unique pair of kicks. You can have them custom made to a specific design you had in mind. And you can become apart of the custom sneaker art community!
Absolutely! We do not keep or store any purchase information like credit or debit cards. Also, all payments are made on a secure, SSL encrypted server and come with buyer protection.
If you receive a product and it is not as described, the first thing you should do is contact us at firstname.lastname@example.org and provide photos of your design. We never want to leave any client unsatisfied with their purchase, so we will be in touch ASAP in regards to your complaint.
This situation should never happen as we require the artists to send photos of the final design before they are sent out. However, in the unlikely case that it does happen, we are more than happy to discuss possible refund opportunities.
Shipping will be determined by location of the artist and the buyer. Generally, shipping prices range from $15-$30 and will be included in the final invoice.
Nope! You are not required to create an account if you’d like to shop with us.
You will get an email notification from us when the artist ships your order.
As of now, we accept all major credit cards like Visa, Mastercard, American Express, ect… All payments are conducted through Stripe, which protects both parties of the transaction.
This will depend on how soon you contact us after your payment. If you'd like to cancel your order, you would have to do so within a few hours of submitting your payment. Other than that, we begin the order processing right away when an order comes in.
Since you are ordering a piece of custom artwork, we can't afford to accept returns. We highly recommend to double check your shoe size and design notes before submitting a request. For more information, please read our Refund Policy.
All customs are hand made by our artists. This means a lot of variables go into our order processing times. Typically, an average order is processed in 3-6 weeks. If you'd like an update on your order, don't hesitate to contact us anytime at email@example.com. For a more in-depth explanation on how we process every order, please visit this blog article.
This will depend on where the artist you ordered from is located and what carrier service they used. If the artist is located in the same country as you, shipping should take around 3-6 business days.
Absolutely! Please visit this page to submit your own custom sneaker request.
If you ordered more than one item from more than one artist, please remember that each artist has their own processing and shipping times. So if you ordered two items from separate artists, you will most likely receive two packages on two separate days.
The application process to sell with us is not long at all. Please contact us if you'd like more information.
When you sell on Custom My Sneaker, we bring the customers/clients to you. With a reach of over 600,000 on Instagram, our team is always pushing new artists on our pages (@kickserd, @everythiingnike, @custommysneaker). We created this platform specifically for artists as we discovered an overwhelming demand for the custom sneaker art we post on our pages. Some of the features that really separate us apart from other marketplaces are:
- Exclusive access to our private email list of artists who are notified of all our custom sneaker requests
- Tailored specifically for custom sneaker artists
- Our wide reach of shoppers who are actively looking for custom sneaker art
- Ability to add your "pre-made" designs to your profile and our website
- Marketing advice to help grow your business
- Fast and responsive support system
- Shared love and passion for sneakers, fashion, and art
We recognize that our platform would be nothing if it wasn’t for the artists that make it up. That’s why we always have your interests in mind in everything we do. Custom My Sneaker will help you take your business to the next level and turn your passion into a career!
If you don’t see the category for your product you’d like to list on your profile, please contact firstname.lastname@example.org and we’ll add your category right away!
If your product listing was not approved or taken down from our site, it was because it violated our Terms and Conditions. Please read over our terms and conditions carefully to avoid this from happening. Too many violations will result in a permanent ban on your account.
Custom My Sneaker does not charge a subscription fee for artists to create an account. Instead, we will only take an 8% transaction fee for every order you receive. We currently offer the lowest fee in comparison to other marketplaces because we want all of our artists to succeed as much as possible. When you succeed, we succeed!
There is NO limit to the amount of products a seller can upload to our site. So feel free to list as many as you please!
Unfortunately, we do not yet offer account analytics as we are still in the startup faze. Once we continue to grow, we will offer more features that will benefit all artists.
As of now, all payouts will be manually paid through Stripe or PayPal.
Absolutely! As a matter of fact, this is HIGHLY recommended. The artists with the best CRM (Customer Relationship Management) will have the best ratings and more returning customers. This means more profit in the long run!
Yes! You will get an email notification whenever you receive a new order or a new custom order request.
Unfortunately, we do not have a way for artists to upload and track their inventory quite yet.
As of now, we will handle all uploads and edits to your account. If you'd like to add new products or make a change, please DM us on Instagram or send us an email email@example.com